Privacy Policy

Introduction

Privacy laws in the European Union are changing as of May 25, 2018. In an effort to strengthen your privacy rights, IVF.net is updating its Terms of Use and Privacy Policy (collectively, “Terms”). 

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms of Use.

These improvements are part of IVF.net’s ongoing commitment to provide transparency and safeguard your privacy. They include new information about how we process EU personal data. 

Here’s a brief overview of the changes:

  • Transparency and Control: We’ve added increased transparency around the collection and use of data, and information about how you control your data.

  • Rights and Choices: We’ve added instructions around how you can exercise your user rights and make choices about your data.
We encourage you to review the new Terms to familiarize yourself with the changes that are being made. 

These updates will automatically come into effect for all existing users on May 25, 2018. Your continued use of IVF.net’s Products and Services from that day on will be subject to the updated Terms. 

Thank you for being a member of the IVF.net community!

Information we collect

We collect personal information about you in various ways, such as when you create an account or online profile, use the interactive areas and features on our websites, make a purchase, participate in our contests or surveys or when you email, call or otherwise communicate with us. Such information may include your name, address, email address, phone number, photographs, credit card information and other contact or demographic information you choose to provide and additional information through Cookies (as explained below).

Your Information

We use the information we collect for the purposes described in this Privacy Policy or otherwise disclosed to you on our website. For example, we may use your information to:

  • operate and improve our websites;
  • provide and deliver products and services, process and complete transactions and send you related information, including purchase confirmations, shipping alerts, invoices, updates, security alerts, recall notices and support and administrative messages;
  • maintain and administer your online account;
  • respond to your comments and questions and provide customer service; and
  • send you news and information about events, activities, offers, promotions, products and services offered by us or third parties that we think will be of interest to you
  • your information may be displayed on the site if you have uploaded your resume for the purposes for finding a job, or if you have posted a job for the purposes for applicants to contact you. Additionally select information may be displayed on other pages - for example if you have submitted an article, announcement or an image for the image database.

We may store and process personal information.

Providing your personal data to others

We may disclose your information to companies within our group, warehouses, logistics providers and suppliers insofar as reasonably necessary to process any orders that you make.

Financial transactions on our website are handled by third party payment providers. Only information required to process the transaction will be provided to the third party payment providers.

Additionally, we may disclose your information when reasonably necessary for legal or financial auditing purposes.

International transfer of personal data

The IVF.net website is hosted in the United States. 

What about cookies?

We use cookies when you visit our site. A cookie is a small text file that is downloaded onto your computer or smartphone when you access a website. It allows the website to recognise your device (smartphone, computer etc) and store some information about your preferences or past actions.

There are four main types of cookies – here’s how and why we use them.

  1. Functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Save to Wishlist”.
  2. Analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your experience.
  3. Customer preference cookies – these cookies will remember your preferences (for example, your location or language), so we can make your experience as pleasurable as possible, and more personal to you.
  4. Targeting or advertising cookies – these cookies are used to deliver adverts relevant to you. 

By using our site, you agree to us placing these kind of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies on your device. If you would like more information about cookies, it can be found at  https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies . 
By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site. 

Your rights

  • You have the right to withdraw consent of future collection of personal information, however, necessary personal information is required to process any future orders.
  • You have the right to request deletion of your personal information, with the exception of information required for legal, warranty or claims purposes which will only be retained for a reasonably necessary period. You can request, at any time, for non exempt personal information held by us to be deleted. To do so, please contact admin@ivf.net.
  • You have the right to object to the use by us of your personal information for marketing purposes.
  • You have the right to request access to your personal information and to amend any inaccuracies.
  • You have the right to request that we transfer or port elements of your information either to you or another service provider.
  • You have the right to complain to a supervising authority.

Notification of Privacy Policy Changes

We may update this Policy at any time to reflect changes to our information practices and we will indicate when changes have been made by revising the date at the top of the Policy. We encourage you to periodically review this Policy for the latest information on our privacy practices. 

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information you can contact us through one of our preferred contact methods. You can contact us through our feedback page or via email at  admin@ivf.net



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